>   Pricing
 
>   General FAQ
 
 
> What is the system requirement for iPass?
> If I need to use NETVIGATOR Email service overseas, do I need to change any setting?
> Why do I need to change the outgoing mail server from mail01 to SMTP?
> What is the purpose of such change?
> When is the deadline? When will this change occur?
> In terms of security and lead time of delivery, is there any difference to send by mail01.netvigator.com and smtp.netvigator.com?
> After activating the Roaming service, does it mean that I can enjoy the service anytime?
> What is the price for iPass service?
>

How can I check usage for roaming services?

 
 
> What is the system requirement for iPass?
 
  • iPass can support both PC ( Win 95 / 98 / NT / 2000 / ME / XP / Vista ) and Mac versions ( Mac OS 8.5 - 9.X)

       
     
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    > If I need to use NETVIGATOR Email service overseas, do I need to change any setting?
     

    Please use smtp.netvigator.com as your Outgoing Mail (SMTP) Server. Then, you no longer have to change your settings every time you roam. The old server: mail01.netvigator.com is not applicable anymore from 5 Jan, 2006. Please refer to Server Setup Guideline for details.

       
     
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    > Why do I need to change the outgoing mail server from mail01 to SMTP?
     

    With mail01, you had to go through a complicated set of procedures every time you wanted to send email while roaming. But now, you can use NETVIGATOR Email Service overseas by setting the new Outgoing Mail (SMTP) Server to smtp.netvigator.com once. You no longer have to change your settings every time you roam.

       
     
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    > What is the purpose of such change?
     

    It makes your emailing experience while roaming more convenient. It is because you no longer have to constantly login to a server or change settings (as in mail01).

       
     
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    > When is the deadline? When will this change occur?
     

    Mail01 has been closed on 5 Jan, 2006 and SMTP is already available. You can take advantage of this new server now.

       
     
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    > In terms of security and lead time of delivery, is there any difference to send by mail01.netvigator.com and smtp.netvigator.com?
     

    Smtp.netvigator.com is a secure mail server. It is as secure as mail01.netvigator.com without the hassle of constant login and different settings. Moreover, there is no particular lead time of delivery.

       
     
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    > After activating the Roaming service, does it mean that I can enjoy the service anytime?
      Yes. But we recommend you to activate the service only when you need it, and deactivate it after for your own protection
       
     
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    > What is the price for iPass service?
     
    For dial up roaming service:

    HK$0.6 per minute in the USA and Canada
    HK$1.5 per minute in any other countries

    For broadband roaming service:

    The charges of this service is HK$3 per minute.

       
     
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    > How can I check usage for roaming services?
      Please visit http://cs.netvigator.com to check for roaming service usage.
       
     
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    Remarks:
    - Current hkstar.com domain users are currently supported by iPass Internet Roaming Service.
    - Internet Roaming Service should only be used when dialing from a location outside of Hong Kong. Relevant roaming charges will be applied if the service is used while dialing in Hong Kong.